Branch Leader: Growth, Customer Experience & Team

PNC; Malvern (Chester County); On-site; USD 90,000 - 130,000; Full time

Job summary

PNC in Malvern, PA is seeking a Branch Manager to lead all aspects of branch performance, drive revenue and customer loyalty within an omni-channel banking environment. You will supervise a team, coach staff, and collaborate with ecosystem partners to meet sales targets and service goals.

You will ensure risk management and regulatory compliance, model PNC values, and foster an inclusive workplace. The role requires 3+ years of related experience and may require Notary certification; strong

Qualifications

• 3+ years of related experience required.
• Notary Public license in applicable state required.
• Background checks per CFPB regulations will be conducted.

Responsibilities

• Lead all aspects of branch performance and drive revenue.
• Provide consultative banking solutions to customers and enhance loyalty.
• Coach and develop branch team members to achieve performance targets.
• Ensure regulatory compliance and effective risk management.

Skills

Customer Focused

Managing Risk

People Management

Results-Oriented Competencies

Sales Management

Digital Awareness

Effective Communications

Branch Banking Services

Decision Making

Proactive Behavior

Job description

PNC in Malvern, PA is seeking a Branch Manager to lead all aspects of branch performance, drive revenue and customer loyalty within an omni-channel banking environment. You will supervise a team, coach staff, and collaborate with ecosystem partners to meet sales targets and service goals.

You will ensure risk management and regulatory compliance, model PNC values, and foster an inclusive workplace. The role requires 3+ years of related experience and may require Notary certification; strong