Branch Leader: Elevate Customer Experience & Team Growth

OneMain Financial; Ontario (OH); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Branch Manager to lead a customer‑focused team in a on‑site Ohio location. The role emphasizes presenting lending options, coaching, and maintaining branch performance through training and compliance oversight.

The ideal candidate will drive sales targets, recruit and develop talent, and ensure policy adherence while delivering exceptional service to customers across the branch network.

Qualifications

• Leadership experience coaching and leading a team
• Proven experience meeting sales goals
• Ability to obtain insurance licensing within 6 months of start date

Responsibilities

• Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service.
• Conduct engaging meetings that motivate and align the team with branch goals.
• Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge.
• Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions.
• Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals.

Skills

Leadership

Sales targets

Insurance licensing

Education

High School Diploma/GED

College degree

Tools

Underwriting experience

Job description

OneMain Financial is seeking a Branch Manager to lead a customer‑focused team in a on‑site Ohio location. The role emphasizes presenting lending options, coaching, and maintaining branch performance through training and compliance oversight.

The ideal candidate will drive sales targets, recruit and develop talent, and ensure policy adherence while delivering exceptional service to customers across the branch network.