Branch Leader: Elevate Customer Experience & Team Growth

Rockland Trust; Nantucket (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Dental insurance

Life insurance

401(k) retirement plan

Tuition assistance

Job summary

A leading financial institution is seeking a Branch Manager to oversee retail banking operations in Nantucket, Massachusetts. The role requires strong leadership skills, a commitment to exceptional customer service, and the ability to foster a positive team environment. Responsibilities include developing relationships, overseeing operations, and meeting sales targets. The ideal candidate has at least 2 years of retail banking experience and excels in communication and team building. This position offers comprehensive benefits and opportunities for professional growth.

Qualifications

• Minimum of 2 years of previous retail banking or retail sales management experience.
• Outstanding verbal and written communication skills with strong leadership ability.
• Ability to work within normal office requirements, including long periods of standing.

Responsibilities

• Oversee small to midsize retail banking center or express branch location.
• Develop effective lobby management and customer outreach efforts.
• Conduct employee skills coaching to meet customer experience goals.
• Generate sales excitement by demonstrating leadership in sales.

Skills

Verbal communication

Leadership

Customer service

Education

College degree in business or finance

Job description

A leading financial institution is seeking a Branch Manager to oversee retail banking operations in Nantucket, Massachusetts. The role requires strong leadership skills, a commitment to exceptional customer service, and the ability to foster a positive team environment. Responsibilities include developing relationships, overseeing operations, and meeting sales targets. The ideal candidate has at least 2 years of retail banking experience and excels in communication and team building. This position offers comprehensive benefits and opportunities for professional growth.