Branch Growth Leader - Customer-Centric Banking

Citizens; Medford (MA); On-site; USD 75,000 - 90,000; Full time

Job summary

A leading banking institution is seeking a Branch Manager in Medford, Massachusetts. You will lead your team to exceed customer expectations while fostering a strong, customer-centric culture. The ideal candidate has leadership experience in a retail banking environment, a proven sales track record, and the ability to develop talent. This role offers full-time employment in a supportive environment focused on community engagement and customer satisfaction.

Qualifications

• 4 years of sales management experience in Retail or Banking.
• Successful record managing sales goals in a profit and loss environment.
• Experience in maintaining partnerships with community organizations.

Responsibilities

• Lead branch performance and sales growth.
• Nurture customer relationships and ensure exceptional service.
• Develop colleagues to meet performance and growth needs.

Skills

Leadership experience in sales

Customer service excellence

Financial acumen

Coaching and development

Sales management

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree

Job description

A leading banking institution is seeking a Branch Manager in Medford, Massachusetts. You will lead your team to exceed customer expectations while fostering a strong, customer-centric culture. The ideal candidate has leadership experience in a retail banking environment, a proven sales track record, and the ability to develop talent. This role offers full-time employment in a supportive environment focused on community engagement and customer satisfaction.