Branch Leader: Drive Sales, Service & Team Excellence

Focus Federal Credit Union; Choctaw (OK); On-site; USD 70,000 - 100,000; Full time

Job summary

Focus Federal Credit Union in Choctaw, OK is seeking a Branch Manager to lead a team of sales and service professionals to meet sales goals and service targets. You will greet members, direct them to the appropriate areas, and ensure members’ needs are met while cross-selling products and services.

Requires 2–5 years of financial services experience, a high school diploma or GED, and strong leadership, coaching, and customer service skills.

Qualifications

• Two to five years of experience in a financial services or related role.
• Education: high school diploma or GED and completion of Employee Training Checklist.
• Strong leadership, coaching, and communication skills are essential.
• Proven ability to develop staff and meet branch goals without compromising service.

Responsibilities

• Lead and motivate a branch sales and service team to exceed targets.
• Oversee branch operations and ensure compliance with applicable laws and policies.
• Greet members, direct them appropriately, and ensure high-quality service.
• Cross-sell products and services to meet member financial needs.

Skills

Team leadership

Sales leadership

Customer service

Communication

Education

High school diploma or GED

Job description

Focus Federal Credit Union in Choctaw, OK is seeking a Branch Manager to lead a team of sales and service professionals to meet sales goals and service targets. You will greet members, direct them to the appropriate areas, and ensure members’ needs are met while cross-selling products and services.

Requires 2–5 years of financial services experience, a high school diploma or GED, and strong leadership, coaching, and customer service skills.