Branch Growth Leader - Customer Experience & Sales

Banco Santander SA; Northern (KY); Hybrid; USD 60,000 - 103,000; Full time

Benefits offered by this job

Santander Benefits

Career growth opportunities

Job summary

Santander is seeking a Branch Manager for the Manalapan Branch, Englishtown, NJ to oversee daily operations and drive exceptional customer experience. The role requires strong leadership and a focus on salary targets, risk management, and technology-enabled customer service.

You will lead and coach the branch team, manage sales activities, ensure regulatory compliance, and use digital tools to grow revenue and customer loyalty in a fast-paced environment.

Qualifications

• Bachelor’s Degree in related field or equivalent experience.
• 5+ years Retail bank sales management or 3+ years Santander experience.
• Proven leadership and team coaching.
• Strong customer service and relationship-building.

Responsibilities

• Oversee branch performance and daily operations to meet targets.
• Lead, coach, and develop branch team; manage scheduling.
• Drive sales through customer relationships and digital tools.
• Ensure compliance with banking regulations and risk controls.

Skills

Sales leadership

Customer service

Team management

Data-driven decisions

Communication skills

Education

Bachelor’s Degree in related field

High school diploma or GED

Tools

Microsoft Office

CRM systems

Job description

Santander is seeking a Branch Manager for the Manalapan Branch, Englishtown, NJ to oversee daily operations and drive exceptional customer experience. The role requires strong leadership and a focus on salary targets, risk management, and technology-enabled customer service.

You will lead and coach the branch team, manage sales activities, ensure regulatory compliance, and use digital tools to grow revenue and customer loyalty in a fast-paced environment.