Branch Leader & Coach - Assistant Manager II

Middlesex Savings Bank; Millis (MA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Notary Public within 6 months

Job summary

Middlesex Savings Bank in Millis, MA seeks an Assistant Branch Manager II to lead daily branch operations, develop staff, and heighten customer experience. You will support the Branch Manager, supervise staff, and help meet service, sales and risk controls while maintaining branch security and compliance.

This role requires at least 3 years in banking with supervisory experience, an associate degree, and strong leadership, communication, and problem-solving skills.

Qualifications

• 3+ years of Senior Banker experience or similar customer service related position within banking.
• Associate's Degree or equivalent is required.
• Some supervisory experience required.
• Notary Public within 6 months required

Responsibilities

• Oversee customer experience and promote branch service and sales goals.
• Develop staff skills through coaching, evaluations, and training.
• Ensure operational excellence and regulatory compliance in branch activities.
• Lead by example and support Branch Manager in staffing, scheduling, and community engagement.

Skills

Leadership

Customer service

Sales

Communication

Interpersonal skills

Attention to detail

MS Office

Decision making

Bank security

Flexibility

Physical stamina

Education

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office

Job description

Middlesex Savings Bank in Millis, MA seeks an Assistant Branch Manager II to lead daily branch operations, develop staff, and heighten customer experience. You will support the Branch Manager, supervise staff, and help meet service, sales and risk controls while maintaining branch security and compliance.

This role requires at least 3 years in banking with supervisory experience, an associate degree, and strong leadership, communication, and problem-solving skills.