Branch Growth & Service Leader

SOUTHSTATE BANK, NATIONAL ASSOCIATION; Tampa (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

The SouthState Bank is seeking an Assistant Branch Manager in Tampa, FL, to support the Branch Manager in daily operations, sales leadership, and customer service excellence.

The ABM will help maximize revenue, ensure security/compliance, deepen customer relationships, and coordinate sales initiatives. Strong leadership, communication, and supervisory skills are essential for success in this role.

Qualifications

• Education: High School Diploma or equivalent, BA degree and/or 2 years in Banking.
• Experience: Minimum of 3 years' experience in Customer Service/Sales/Branch Manager.
• Knowledge: Leadership and communication skills.

Responsibilities

• Lead the branch to achieve sales goals, including outbound calling, sales meetings, and coaching.
• Supervise designated staff in daily tasks affecting employment decisions, performance, promotions, salary, transfers and termination.
• Serve customers quickly, accurately, and confidentially according to bank standards.
• Process loan applications within lending authority and assist in collections of delinquent loans.
• Manage branch security procedures and ensure compliance with regulations; promote customer service and sales.

Skills

Customer service

Sales/Branch management

Supervisory experience

Communication

Education

BA degree

High School Diploma or equivalent

Tools

PC skills

Job description

The SouthState Bank is seeking an Assistant Branch Manager in Tampa, FL, to support the Branch Manager in daily operations, sales leadership, and customer service excellence.

The ABM will help maximize revenue, ensure security/compliance, deepen customer relationships, and coordinate sales initiatives. Strong leadership, communication, and supervisory skills are essential for success in this role.