Branch Growth Leader & Team Coach

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

The Assistant Branch Manager (ABM) at SouthState Bank supports the Branch Manager in daily operations, drives sales and customer satisfaction, and ensures compliance with security procedures. The ABM coordinates sales activities, promotions, and product initiatives for the assigned branch to deepen customer relationships.

This role supervises staff, assists with balancing, processes loan applications, and resolves customer issues with courtesy.

Qualifications

• Education: High School Diploma or equivalent; BA degree preferred.
• Experience: 3+ years in Customer Service/Sales/Branch Management.
• Strong organizational, leadership, and communication skills.

Responsibilities

• Assist Branch Manager in leading branch to meet sales goals and coach staff.
• Supervise designated staff and manage daily tasks and performance.
• Provide high-quality service to customers; promote products and services.
• Process loan applications within lending authority and handle deposits/maintenance.
• Resolve customer problems and maintain branch security and compliance.

Skills

Customer service

Sales

Leadership

Communication

Education

High School Diploma or equivalent

BA degree

Tools

PC skills

Banking software

Job description

The Assistant Branch Manager (ABM) at SouthState Bank supports the Branch Manager in daily operations, drives sales and customer satisfaction, and ensures compliance with security procedures. The ABM coordinates sales activities, promotions, and product initiatives for the assigned branch to deepen customer relationships.

This role supervises staff, assists with balancing, processes loan applications, and resolves customer issues with courtesy.