Branch Growth & Operations Leader

Daikin Comfort; Wharton (NJ); On-site; USD 80,000 - 120,000; Full time

Job summary

Daikin Group is seeking a Branch Manager in New Jersey to lead daily branch operations, oversee staff, and drive revenue and profitability. You will ensure service excellence, manage inventory, and maintain strong customer relationships while aligning with regional goals.

Responsibilities include staffing, audits, safety, P&L review, and collaboration with Corporate for credit and warranty matters. Strong HVAC knowledge and leadership are essential.

Qualifications

• 1 year in a leadership/supervisory role.
• HVAC wholesale industry experience preferred.
• Strong customer service skills and leadership abilities.

Responsibilities

• Manage branch day-to-day operations and staffing.
• Review hours, PTO, and payroll using Kronos.
• Conduct periodic audits to ensure compliance with protocols.
• Maintain sales, inventory, cash reconciliations, and CRM entries.
• Coach and develop staff; collaborate with HR on disciplinary actions.
• Drive branch profitability and productivity improvements.
• Process purchase orders; manage payables and warranty follow-up.
• Oversee credit decisions with Corporate to resolve issues.
• Ensure safety, housekeeping and regulatory compliance.
• Prepare reports for Regional Operations Manager and lead safety meetings.

Skills

Leadership

Customer service

HVAC knowledge

Inventory management

MS Office

CRM software

Negotiation

Time management

Problem solving

Staff development

Education

High School diploma or GED

College degree preferred

Tools

Kronos

Mincron

CRM

MS Office

Job description

Daikin Group is seeking a Branch Manager in New Jersey to lead daily branch operations, oversee staff, and drive revenue and profitability. You will ensure service excellence, manage inventory, and maintain strong customer relationships while aligning with regional goals.

Responsibilities include staffing, audits, safety, P&L review, and collaboration with Corporate for credit and warranty matters. Strong HVAC knowledge and leadership are essential.