Branch Growth & Operations Lead

JSC Federal Credit Union; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

JSC Federal Credit Union in Houston is looking for an Assistant Branch Manager to support the branch’s operational goals and provide exceptional customer service. This role requires leadership, financial knowledge, and strong interpersonal skills.

The Assistant Branch Manager will work closely with the Branch Manager and is responsible for overseeing banking services, managing staff assignments, and ensuring compliance with policies.

Preferred candidates have at least three years of retail banking experience and one year in a leadership role.

Qualifications

• Minimum three years of credit union or bank retail banking experience.
• Minimum one year of leadership experience in a credit union or bank preferred.

Responsibilities

• Assist manager in efforts to reach profit and customer service goals.
• Oversee banking services to ensure customer service excellence.
• Coordinate communication to branch staff.

Skills

Customer service skills

Leadership

Financial acumen

Education

High School Diploma or equivalent

Bachelor’s degree in business or finance (preferred)

Tools

Microsoft Office Suite

Job description

JSC Federal Credit Union in Houston is looking for an Assistant Branch Manager to support the branch’s operational goals and provide exceptional customer service. This role requires leadership, financial knowledge, and strong interpersonal skills.

The Assistant Branch Manager will work closely with the Branch Manager and is responsible for overseeing banking services, managing staff assignments, and ensuring compliance with policies.

Preferred candidates have at least three years of retail banking experience and one year in a leadership role.