Branch Operations Leader - Member Experience & Growth

Houston-Federal-Credit-Union; Houston (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Houston Federal Credit Union is seeking an Assistant Branch Manager for the Southeast Branch in Houston, TX. The role focuses on directing branch operations, ensuring service and growth plans are met, and maintaining strong member relationships.

You will lead a team, monitor performance, and promote community involvement to bring in new business partners. Strong communication and problem-solving skills are essential to success in this role.

Qualifications

• Three to five years of similar or related experience.
• Strong communication, interpersonal, and writing skills.
• Proficiency in Word and Excel.

Responsibilities

• Represents the branch in relationships with members, partners, suppliers, and other groups.
• Assists members with loan requests and required documentation.
• Directs and motivates branch personnel; administers evaluations and actions.
• Develops community relationships and drives business development.
• Monitors operations relative to objectives and reports results.

Skills

Experience 3-5 yrs

Interpersonal skills

Communication skills

Education

Two-year college degree

Certifications/licensing

Tools

Word

Excel

Job description

Houston Federal Credit Union is seeking an Assistant Branch Manager for the Southeast Branch in Houston, TX. The role focuses on directing branch operations, ensuring service and growth plans are met, and maintaining strong member relationships.

You will lead a team, monitor performance, and promote community involvement to bring in new business partners. Strong communication and problem-solving skills are essential to success in this role.