Branch Sales & Service Leader — Assistant Manager

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; Houston (PA); On-site; USD 60,000 - 90,000; Full time

Job summary

SouthState Bank in Houston, TX seeks an Assistant Branch Manager to support the Branch Manager in daily operations and drive revenue. You will enhance customer satisfaction and ensure compliance with operational and security procedures.

This role emphasizes leadership, staff coaching, and effective selling, with responsibility for opening deposit accounts, processing loan applications, and maintaining accurate records while upholding Bank Secrecy Act and Regulation CC requirements.

Qualifications

• High school diploma or equivalent; BA preferred.
• Minimum 3 years in banking customer service/sales with supervisory experience.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of banking regulations and audit procedures.

Responsibilities

• Lead the branch to achieve sales goals through coaching and outbound calls.
• Open new deposit accounts and explain services.
• Process loan applications within lending authority.
• Manage staff performance and scheduling.
• Ensure compliance with banking regulations and security procedures.
• Deliver exceptional customer service and resolve issues.

Skills

Branch leadership

Sales & cross-selling

Customer service

Communication skills

Problem solving

Regulatory knowledge

Education

High school diploma

BA degree

Tools

PC skills

Job description

SouthState Bank in Houston, TX seeks an Assistant Branch Manager to support the Branch Manager in daily operations and drive revenue. You will enhance customer satisfaction and ensure compliance with operational and security procedures.

This role emphasizes leadership, staff coaching, and effective selling, with responsibility for opening deposit accounts, processing loan applications, and maintaining accurate records while upholding Bank Secrecy Act and Regulation CC requirements.