Branch Manager: Growth & Operations Leader

Texas Bay Credit Union; Houston, Northern (TX, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Texas Bay Credit Union seeks an experienced Branch Manager to lead and motivate branch staff, drive growth, and implement the credit union's vision at our Houston location. You will manage daily branch operations, supervise sales and service programs, review performance with staff, ensure compliance with policies and regulations, and maintain strong member relations.

This role requires attention to detail, organization, and the ability to work in a fast-paced environment while coaching staff to

Qualifications

• Two-year degree or relevant certification or training.
• 3–5 years of related experience; credit union preferred.
• Proficiency in MS Office and general computer skills.
• Ability to analyze complex transactions and maintain confidentiality.

Responsibilities

• Lead and supervise branch staff and scheduling.
• Direct daily branch sales and operations.
• Develop and execute sales and service programs.
• Review department production reports with staff.
• Oversee cash management, security, and ITM maintenance.
• Ensure compliance with security policy and regulations.

Skills

Attention to detail

Analytical skills

Self-motivated

Multi-tasking

Education

Two-year college degree

Certifications/ Licensing training

Credit union experience preferred

Tools

MS Office

General computer skills

Job description

Texas Bay Credit Union seeks an experienced Branch Manager to lead and motivate branch staff, drive growth, and implement the credit union's vision at our Houston location. You will manage daily branch operations, supervise sales and service programs, review performance with staff, ensure compliance with policies and regulations, and maintain strong member relations.

This role requires attention to detail, organization, and the ability to work in a fast-paced environment while coaching staff to