Branch Growth Leader: Service, Coaching & Community

Testing Site - JPMC; City of Albany (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase is seeking a Branch Manager in an Albany-area Chase branch to lead a team and deliver premier client service. You will grow deposits, investments, and oversee daily operations while coaching staff to success.

Responsibilities include establishing a welcoming culture, driving branch performance, and maintaining strong risk controls and compliance with policies. The role requires weekend/evening hours and leadership experience in retail banking.

Qualifications

• Experience leading a branch team and achieving goals.
• Proven coaching and empowerment of employees to deliver results.
• Ability to organize priorities in a fast-paced retail banking environment.
• Strong understanding of risk controls and policy adherence.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to grow deposits and investments.
• Prioritize understanding and meeting the needs of clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Tech awareness

Retail banking

People management

Education

High school diploma

Job description

JPMorgan Chase is seeking a Branch Manager in an Albany-area Chase branch to lead a team and deliver premier client service. You will grow deposits, investments, and oversee daily operations while coaching staff to success.

Responsibilities include establishing a welcoming culture, driving branch performance, and maintaining strong risk controls and compliance with policies. The role requires weekend/evening hours and leadership experience in retail banking.