Branch Growth Leader — Sales, Service & Compliance

Bank-of-Hop; La Habra (CA); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Bonus

Benefits

Equal Opportunity Employer

Job summary

Bank of Hope in United States (La Habra, CA) seeks an experienced Branch Manager to drive branch sales and service excellence. You will lead a team to develop strategic plans, recruit and train staff, and build strong customer relationships within the local community.

The role requires seven years in banking with five years in management, fluent English, and knowledge of regulatory requirements. A Korean language preference is noted.

Qualifications

• Bachelor’s degree in accounting, business administration, or related field or equivalent experience.
• Minimum seven years of experience in banking and five years of experience in a management position.
• Proficiency with banking systems, digital platforms, and standard office software applications.

Responsibilities

• Develop and implement strategies to achieve individual and branch sales goals, including new business development, referrals, and account retention.
• Collaborate with team members to identify customer needs and recommend tailored financial solutions.
• Build relationships with customers and the local community to promote the bank’s products and services.
• Lead, mentor, and coach branch employees, including operational and sales staff, to achieve performance goals.
• Oversee day-to-day branch operations, ensuring compliance with bank policies, procedures, and regulatory requirements.
• Monitor and address operational risks, escalating issues as necessary to safeguard bank assets and customer information.
• Ensure branch compliance with federal and state banking regulations, including BSA, CRA, and Fair Lending requirements.
• Onboarding of all new employees along with the Operations Manager.

Skills

Leadership

Organization

Problem solving

Communication

Interpersonal skills

Sales strategy

Banking policies

Banking systems

Digital platforms

Korean (preferred)

Education

Bachelor’s degree in accounting, business administration, or related field or equivalent experience.

Tools

Banking systems

Digital platforms

Office software

Job description

Bank of Hope in United States (La Habra, CA) seeks an experienced Branch Manager to drive branch sales and service excellence. You will lead a team to develop strategic plans, recruit and train staff, and build strong customer relationships within the local community.

The role requires seven years in banking with five years in management, fluent English, and knowledge of regulatory requirements. A Korean language preference is noted.