Branch Growth Leader: Customer Experience & Team Coach

PNC; Sanford (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

PNC's Sanford, FL branch is seeking a Branch Manager I to lead daily operations, drive revenue through consultative client interactions, and deliver an omni-channel banking experience. You will recruit, onboard and coach a high-performing team while maintaining strong risk controls.

This role emphasizes people leadership, customer-centric solutions, and collaboration with ecosystem partners to support customers’ financial well-being in a dynamic retail environment.

Qualifications

• 3+ years of related branch management or banking experience.
• Experience leading a high-performing team.
• Strong customer-focused consultative selling skills.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Coach and develop branch team; manage risk and compliance.
• Deliver differentiated client experience through omni-channel banking.
• Drive talent acquisition, onboarding and development.
• Ensure regulatory compliance and risk management.

Skills

Leadership

Sales Management

Customer Experience

Risk Management

People Management

Decision Making

Education

No Degree

Job description

PNC's Sanford, FL branch is seeking a Branch Manager I to lead daily operations, drive revenue through consultative client interactions, and deliver an omni-channel banking experience. You will recruit, onboard and coach a high-performing team while maintaining strong risk controls.

This role emphasizes people leadership, customer-centric solutions, and collaboration with ecosystem partners to support customers’ financial well-being in a dynamic retail environment.