Branch Leader: Customer Experience & Growth

PNC; Sarasota (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision

401(k) with company match

Wellness program

Paid time off

Job summary

PNC is seeking a Branch Manager for the Bradenton/Sarasota/Naples area in Florida. This in-office role drives branch performance, revenue, and customer loyalty through consultative interactions and omni-channel solutions.

The manager will lead a high-performing team, coach staff, and ensure compliance with regulatory guidelines while promoting an inclusive culture. The position emphasizes building community partnerships, overseeing risk management, and delivering a differentiated client

Qualifications

• 5+ years of related banking experience with supervisory responsibilities.
• No degree required; equivalent experience considered.
• Strong leadership, coaching, and people-management skills.
• Ability to guide omni-channel customer experiences and drive results.

Responsibilities

• Plan and execute branch performance initiatives to drive revenue and loyalty.
• Lead sales processes and partnerships to grow consumer and business banking.
• Foster a differentiating client experience across in-branch and digital channels.
• Develop talent through onboarding, coaching, and performance management.
• Manage risk, regulatory compliance, and operational controls.

Skills

Customer Focused

Managing Risk

People Management

Sales Management

Decision Making

Digital Awareness

Effective Communications

Leadership

Education

No Degree

Job description

PNC is seeking a Branch Manager for the Bradenton/Sarasota/Naples area in Florida. This in-office role drives branch performance, revenue, and customer loyalty through consultative interactions and omni-channel solutions.

The manager will lead a high-performing team, coach staff, and ensure compliance with regulatory guidelines while promoting an inclusive culture. The position emphasizes building community partnerships, overseeing risk management, and delivering a differentiated client