Branch Growth Leader & Customer Experience

JPMorgan Chase

Southport (CT)

On-site

USD 90,000 - 120,000

Full time

3 days ago

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Job summary

JPMorgan Chase in Southport, CT is seeking a Branch Manager to lead a Chase Branch with a focus on delivering exceptional client experiences and a welcoming environment. You will drive deposits, investments, and overall branch performance while coaching a team to success and upholding risk controls.

The role requires a history of retail banking leadership, a strong customer focus, and flexibility to work weekend/evening hours.

Qualifications

High school diploma or GED required; college degree preferred.
2+ years of branch leadership or retail banking management experience.
Proven ability to coach and develop a high-performing team.
Strong risk management and adherence to policies.
Ability to work weekend/evening hours.
Excellent communication and relationship-building with clients and local businesses.

Responsibilities

Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
Deliver on branch goals by growing deposits and investments and leading operations.
Prioritize understanding and meeting client needs to build lasting relationships.
Build and cultivate a high-performing team through coaching and feedback.
Encourage ongoing learning and development within the team.
Forge meaningful relationships with local businesses to strengthen branch presence.
Maintain strong risk and control environment by following policies and procedures.