Branch Manager: Grow Deposits, Lead with Hospitality

JPMorgan Chase & Co.; Hartford (CT); On-site; USD 85,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Hartford, CT seeks a Branch Manager to lead a Chase Branch, delivering exceptional client experiences and managing deposits, investments, and operations. You will coach a team, drive growth, and uphold our culture of service and integrity.

You will build client relationships, ensure risk controls, and leverage technology to provide the latest banking solutions. Weekend/evening hours may be required.

Qualifications

• Passion for creating exceptional client experiences and setting a positive tone in the branch.
• Proven track record of coaching and empowering employees to achieve results.
• Strong multitasking with ability to manage competing priorities and plan growth.
• Thrives in a fast-paced environment with sound decision-making skills.
• Experience in maintaining a strong risk and control environment.
• Ability to educate and connect team, partners, and clients with technology.
• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school diploma, GED, or foreign equivalent.
• Willingness to work branch hours including weekends/evenings.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying our culture and values: Service, Heart, Curiosity, Courage, Excellence.
• Use Branch Scorecard to identify strategies to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build a high-performing team through coaching, feedback, and recognizing successes.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge relationships with local businesses to strengthen branch presence in the community.
• Maintain a strong risk and control environment by following policies and protecting the company and clients.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk control

Tech literacy

People management

Education

High school diploma

Tools

Banking software

Job description

JPMorgan Chase & Co. in Hartford, CT seeks a Branch Manager to lead a Chase Branch, delivering exceptional client experiences and managing deposits, investments, and operations. You will coach a team, drive growth, and uphold our culture of service and integrity.

You will build client relationships, ensure risk controls, and leverage technology to provide the latest banking solutions. Weekend/evening hours may be required.