Branch Manager: Customer Growth & Team Leader

JPMorgan Chase & Co.; Southport (CT); On-site; USD 85,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Southport, CT, seeks a Branch Manager to lead daily operations, drive deposits and investments, and coach a team to deliver exceptional client experiences.

You will set the tone for service culture, manage risk, and implement cutting-edge financial solutions while engaging with the local business community and ensuring branch hours meet client needs. This role requires 2+ years of management in retail banking, a high school diploma, and willingness to travel for training

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on the goals of the branch by growing deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high‑performing team through coaching, feedback, and celebrating successes.
• Encourage ongoing learning and development within the team to keep skills sharp.
• Forge meaningful relationships with local businesses to strengthen our branch presence.
• Ensure a strong risk and control environment by following policies and procedures.

Skills

Leadership

Coaching

Customer service

Growth strategy

Risk & controls

Tech adoption

Time management

Education

High school diploma or GED

College degree preferred

Job description

JPMorgan Chase & Co. in Southport, CT, seeks a Branch Manager to lead daily operations, drive deposits and investments, and coach a team to deliver exceptional client experiences.

You will set the tone for service culture, manage risk, and implement cutting-edge financial solutions while engaging with the local business community and ensuring branch hours meet client needs. This role requires 2+ years of management in retail banking, a high school diploma, and willingness to travel for training