Branch Leader: Growth, Service & Team Excellence

JPMorgan Chase & Co.; North Branford (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. in North Branford, CT is seeking a Branch Manager to lead a Chase branch, delivering attentive, friendly service and a welcoming environment.

You will grow deposits and investments, oversee daily operations, and coach the team for success, while representing our brand through hospitality and cutting-edge financial solutions. The role requires 2+ years of management in retail banking, weekend/evening availability, and a commitment to risk controls and regulatory standards.

Qualifications

• High school diploma or GED required; 2+ years of management experience in retail banking.
• Strong leadership and coaching skills with a track record of developing employees.
• Ability to manage multiple priorities and operate in a fast-paced environment.
• Proven decision-making skills with a focus on risk and controls.
• Familiarity with Chase technology and a customer-service mindset.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company’s culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Coaching

Team empowerment

Multi-tasking

Decision making

Risk management

Tech literacy

Communication

Education

High school diploma or GED

College degree preferred

Job description

JPMorgan Chase & Co. in North Branford, CT is seeking a Branch Manager to lead a Chase branch, delivering attentive, friendly service and a welcoming environment.

You will grow deposits and investments, oversee daily operations, and coach the team for success, while representing our brand through hospitality and cutting-edge financial solutions. The role requires 2+ years of management in retail banking, weekend/evening availability, and a commitment to risk controls and regulatory standards.