Branch Leader: Growth, Service & Team Coaching

JPMorgan Chase & Co.; Hamden (CT); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Job summary

JPMorgan Chase & Co. in Hartford branches seeks a Branch Manager to lead daily operations, drive deposits and investments, and coach a frontline team to deliver exceptional client service.

The role requires strong leadership, risk discipline, and the ability to work extended hours, including weekends. You will engage with local businesses and communities while upholding Chase's standards of hospitality and innovation.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.
• Strong leadership skills with coaching and empowerment.
• Experience maintaining a strong risk and control environment.

Responsibilities

• Be a motivating force for the branch and embody culture and values.
• Deliver on branch goals by growing deposits and investments.
• Prioritize understanding and meeting client needs to build relationships.
• Build and cultivate a high-performing team through coaching and feedback.
• Encourage ongoing learning and development within the team.
• Forge meaningful relationships with local businesses to strengthen branch presence.
• Ensure a strong risk and control environment by following policies.

Skills

Leadership

Coaching

Customer service

Multitasking

Decision making

Risk management

Technology adoption

People development

Communication

Influence

Education

High school diploma

GED certificate

College degree / military equivalent

Job description

JPMorgan Chase & Co. in Hartford branches seeks a Branch Manager to lead daily operations, drive deposits and investments, and coach a frontline team to deliver exceptional client service.

The role requires strong leadership, risk discipline, and the ability to work extended hours, including weekends. You will engage with local businesses and communities while upholding Chase's standards of hospitality and innovation.