Branch Growth Leader - Customer Experience

PNC Financial Services Group, Inc.; Crestwood (KY); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Education assistance

Job summary

PNC Financial Services Group, Inc. seeks a Branch Manager in Crestwood, KY. Base location is Crestwood, with a focus on delivering an exceptional, omnichannel customer experience while leading a high-performing team.

The role emphasizes sales leadership, risk management, and branch operations, with opportunities to collaborate with ecosystem partners and local communities. Notary background may be required and extensive coaching is essential.

Qualifications

• 3+ years of related experience preferred.
• Notary Public in applicable state required.

Responsibilities

• Lead all aspects of branch performance and sales targets.
• Drive revenue and customer loyalty through consultative interactions.
• Create a differentiated customer experience in an omni-channel environment.
• Coach and develop branch team members for high performance.
• Ensure compliance with regulatory guidelines and risk management.

Skills

Branch leadership

Revenue growth

Customer experience

Risk management

People management

Coaching

Education

No Degree

Tools

Notary Public (state requirement)

Job description

PNC Financial Services Group, Inc. seeks a Branch Manager in Crestwood, KY. Base location is Crestwood, with a focus on delivering an exceptional, omnichannel customer experience while leading a high-performing team.

The role emphasizes sales leadership, risk management, and branch operations, with opportunities to collaborate with ecosystem partners and local communities. Notary background may be required and extensive coaching is essential.