Branch Leader: Drive Growth & Exceptional CX

PNC; Crestwood (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Vacation days

Stock purchase plan

Job summary

PNC is seeking a Branch Manager based in Crestwood, KY to lead all aspects of branch performance and deliver a differentiated customer experience in an omni-channel environment. You will recruit, onboard, coach, and develop a high-performing team while ensuring compliance and risk controls are in place.

The role emphasizes building relationships with clients and community involvement to drive revenue growth, while maintaining operational excellence and a strong client focus.

Qualifications

• Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties.
• Strong leadership and team development capabilities are key for driving branch performance.
• Proven ability to manage risk and ensure regulatory compliance in a banking environment.

Responsibilities

• Lead all aspects of branch performance, drive revenue and customer loyalty through consultative interactions and solutions.
• Grow branch revenue through consumer and business banking activities and community involvement.
• Coach and develop branch team to deliver a differentiated client experience and manage operational risks.

Skills

Leadership

Sales management

Customer experience

People management

Risk management

Education

No Degree

Job description

PNC is seeking a Branch Manager based in Crestwood, KY to lead all aspects of branch performance and deliver a differentiated customer experience in an omni-channel environment. You will recruit, onboard, coach, and develop a high-performing team while ensuring compliance and risk controls are in place.

The role emphasizes building relationships with clients and community involvement to drive revenue growth, while maintaining operational excellence and a strong client focus.