Senior Branch Banker: Growth & Loyalty Champion

PNC Financial Services Group, Inc.; Kentucky; On-site; USD 52,000 - 81,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

401(k) with PNC match

Paid holidays

Paid time off

Job summary

PNC Financial Services Group, Inc. seeks a Senior Branch Banker to join its Retail Branch team across Kentucky locations. You will engage customers, drive proactive sales, and deliver financial solutions that enhance customers' financial wellbeing while maintaining risk controls.

You will work in-office, collaborate with ecosystem partners, and participate in branch operations to ensure efficient service and loyalty across the client base.

Qualifications

• Roles typically require an Associates or equivalent degree with related experience.
• Notary Public licensure may be required in the applicable state.
• Background checks in line with Consumer Financial Protection Bureau regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by improving the customer’s financial wellbeing.
• Collaborate with ecosystem partners to grow customer’s share of wallet.
• Lead proactive sales conversations through internal and outbound interactions with a defined sales process.
• Deliver a full PNC conversation to identify appropriate solutions for clients.
• Leverage partnerships to acquire, expand and retain relationships.
• Engage in lobby activities to connect with customers and position financial products.
• Educate customers on options for managing financial transactions using technology.
• Model risk management and adhere to all policies and procedures.
• Participate in branch daily operations efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Retail Lending

Selling

Understanding Customer Needs

Education

Associates Degree

Job description

PNC Financial Services Group, Inc. seeks a Senior Branch Banker to join its Retail Branch team across Kentucky locations. You will engage customers, drive proactive sales, and deliver financial solutions that enhance customers' financial wellbeing while maintaining risk controls.

You will work in-office, collaborate with ecosystem partners, and participate in branch operations to ensure efficient service and loyalty across the client base.