Branch Leader: Growth, Team & Customer Experience

PNC; Covington (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Educational assistance

Parental leave

Job summary

PNC based in Covington, GA 30014 is seeking a Branch Manager III to lead a high-performing team and drive branch growth. You will manage client relationships, coordinate with partners, and promote a seamless, omni-channel customer experience in a retail banking setting.

Your role emphasizes coaching, talent development, risk management, and adherence to PNC values while delivering outstanding service to customers and communities.

Qualifications

• Bachelor’s degree and relevant experience in branch banking.
• Experience leading teams, managing client relationships and risk.
• Notary Public capability and adherence to regulatory requirements.

Responsibilities

• Lead branch performance, growth activities and outside business development.
• Coach a high-performing team to drive acquisition and customer satisfaction.
• Manage client solutions, coordinate with partners, and review pipeline results.
• Ensure compliance with regulations and uphold enterprise risk management.
• Deliver an omnichannel customer experience and foster an inclusive workplace.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

Bachelors

Job description

PNC based in Covington, GA 30014 is seeking a Branch Manager III to lead a high-performing team and drive branch growth. You will manage client relationships, coordinate with partners, and promote a seamless, omni-channel customer experience in a retail banking setting.

Your role emphasizes coaching, talent development, risk management, and adherence to PNC values while delivering outstanding service to customers and communities.