Branch Leader: Drive Revenue, Experience & Team Growth

PNC Financial Services Group, Inc.; Crestmoor (KY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical and prescription coverage

401(k) with company match

Pension and stock purchase plans

Paid time off

Job summary

PNC Financial Services Group, Inc. in Bowling Green, KY is seeking a Branch Manager to lead all aspects of branch performance and drive revenue through consultative client interactions.

This in-office role focuses on delivering a differentiated customer experience in an omni-channel environment and coaching a high-performing team. You will manage risk, ensure compliance, and collaborate with ecosystem partners while developing talent and delivering exceptional service to both consumer and

Qualifications

• Experience leading branch performance and revenue growth.
• Ability to manage risk, compliance, and people development.
• Strong consultative selling and customer experience focus.
• Ability to collaborate with ecosystem partners and drive omni-channel strategy.

Responsibilities

• Lead all aspects of branch performance and operations.
• Drive revenue and customer loyalty through consultative interactions.
• Create a differentiated customer experience in an omni-channel environment.
• Coach and develop branch team members for strong results.
• Ensure risk management and regulatory compliance across activities.
• Collaborate with ecosystem partners to grow share-of-wallet.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Branch Banking

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Bowling Green, KY is seeking a Branch Manager to lead all aspects of branch performance and drive revenue through consultative client interactions.

This in-office role focuses on delivering a differentiated customer experience in an omni-channel environment and coaching a high-performing team. You will manage risk, ensure compliance, and collaborate with ecosystem partners while developing talent and delivering exceptional service to both consumer and