Branch Growth Leader - Banking & Customer Experience

M&T Bank; Sinking Spring (Berks County); On-site; USD 62,000 - 104,000; Full time

Job summary

M&T Bank in Sinking Spring, PA seeks a Branch Manager to lead the branch, drive sales, and manage profitability. You will coach staff, oversee service quality, and expand Business Banking relationships through proactive outreach.

The role requires expertise in sales, risk controls, and operational excellence, with ownership of complex loan processing up to $250,000. Competitive pay and certifications are emphasized.

Qualifications

• Bachelor’s degree or four years of relevant experience.
• Minimum three years of sales experience.
• Two years of managerial experience or proven leadership abilities.

Responsibilities

• Direct sales and business development to drive branch profitability.
• Coach and develop branch staff and manage performance.
• Identify customer needs through the bank's sales process and provide solutions.
• Proactively grow relationships with Business Banking clients and community.
• Ensure compliance with risk controls and internal policies.
• Process complex account servicing and resolve escalations.
• Own loan requests up to $250,000 for business clients.

Skills

Communication skills

Education

Bachelor’s degree

Four years’ relevant experience

Job description

M&T Bank in Sinking Spring, PA seeks a Branch Manager to lead the branch, drive sales, and manage profitability. You will coach staff, oversee service quality, and expand Business Banking relationships through proactive outreach.

The role requires expertise in sales, risk controls, and operational excellence, with ownership of complex loan processing up to $250,000. Competitive pay and certifications are emphasized.