Branch Growth & Customer Experience Manager

Associated Bank; Burnsville (MN); On-site; USD 58,000 - 100,000; Full time

Benefits offered by this job

Retirement savings (401k and Pension)

Paid time off to volunteer

Diversity-focused Colleague Resource/G

Competitive salaries and development

Well-being programs and incentives

Employee stock purchase plan

Job summary

Associated Bank is seeking a Bank Manager to lead a dynamic team and drive exceptional customer experiences. You’ll oversee daily branch operations, grow sales, and develop lasting customer relationships within the community.

The role emphasizes coaching, hiring, and training while aligning with bank values and service commitments. A history of leadership in sales and service is preferred, with growth opportunities and community involvement.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 2+ years of demonstrated sales leadership and/or supervisory experience.
• 2+ years of goals-based sales experience.
• 5+ years of relevant experience.

Responsibilities

• Lead, coach, and develop branch colleagues to achieve sales, service, and operational excellence.
• Manage daily branch operations, ensuring compliance with policies, procedures, and regulatory standards.
• Drive business growth by acquiring new customers and deepening relationships through a needs-based approach.
• Partner with internal departments to deliver comprehensive financial solutions to customers and prospects.
• Recruit, hire, train, and retain high-performing team members reflecting Associated Bank’s values.

Skills

Sales leadership

Supervisory experience

Goals-based selling

Branch management

Education

Associate degree

Bachelor’s degree preferred

Job description

Associated Bank is seeking a Bank Manager to lead a dynamic team and drive exceptional customer experiences. You’ll oversee daily branch operations, grow sales, and develop lasting customer relationships within the community.

The role emphasizes coaching, hiring, and training while aligning with bank values and service commitments. A history of leadership in sales and service is preferred, with growth opportunities and community involvement.