Branch GM — Sales & Operations Growth Leader

Patterson Companies Careers; Raleigh (NC); On-site; USD 139,000 - 186,000; Full time

Job summary

Patterson Companies Careers in Raleigh, NC is seeking a General Manager to direct and supervise the branch's sales and internal operations, partnering with the Operations manager to drive growth and profitability while delivering quality customer service. You will lead the sales team, analyze market trends, implement improvements, and ensure staffing coverage to meet branch needs.

The role emphasizes strong leadership, decision making, and a customer-focused mindset within a service-driven

Qualifications

• Bachelor’s degree in sales, management, or related field or an equivalent combination of education and experience.
• A minimum of 3+ years of experience with a proven track record in sales is required.
• Background in customer service, sales and asset management is ideal. Previous experience supervising sales teams is highly preferred.
• A high business acumen, strong decision making abilities, along with a strong customer focus is required.
• The ability to effectively lead people and build a high performing team and facilitate ongoing development is key.
• General computer proficiency including knowledge of MS Office and CRM systems.

Responsibilities

• Analyzing and evaluating sales activities as well as market trends and customer needs for sales optimization.
• Developing sales team by providing ongoing training and development and by giving specific and constructive feedback to foster development of skills.
• Reviewing and evaluating the work of direct reports to assess job performance.
• Partnering with Operations Manager to create a customer service culture within the branch. Identifying process improvements to increase efficiency or reduce costs.
• Participating in the selection process determining personnel needs to ensure coverage on all jobs and that branch obligations are met.
• Perform other general manager duties as required.

Skills

Sales leadership

Team development

Customer focus

Decision making

People management

Strategic thinking

Education

Bachelor’s degree in sales, management, or related field

Tools

CRM systems

MS Office

Job description

Patterson Companies Careers in Raleigh, NC is seeking a General Manager to direct and supervise the branch's sales and internal operations, partnering with the Operations manager to drive growth and profitability while delivering quality customer service. You will lead the sales team, analyze market trends, implement improvements, and ensure staffing coverage to meet branch needs.

The role emphasizes strong leadership, decision making, and a customer-focused mindset within a service-driven