Branch Financial Solutions Advisor

Citizens Bank; Michigan; On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Volunteer time off

401K with company match

Tuition assistance

Wellbeing programs

Job summary

Citizens Bank in Michigan seeks a friendly, outgoing Banker to help customers with financial solutions and to build lasting relationships. You will guide clients through basic banking needs and introduce them to digital tools.

With 2+ years in sales and customer service, you’ll ask the right questions, recommend products, and collaborate with Wealth Management, Mortgage and Business Banking to meet goals. Some outbound calls and flexible hours may apply.

Qualifications

• 2+ years of sales and customer service experience
• Ability to ask questions to identify customer needs
• Proven success in building relationships and cross-selling
• Comfort using digital banking tools and apps

Responsibilities

• Provide recommendations and financial solutions to customers
• Introduce customers to digital/mobile banking and ATMs
• Collaborate with Wealth Management, Mortgage and Business Banking
• Make outbound calls to acquire new customers and schedule checkups

Skills

Sales and customer service

Strong communication

Problem solving

Relationship building

Digital banking knowledge

Education

High School diploma or GED

Job description

Citizens Bank in Michigan seeks a friendly, outgoing Banker to help customers with financial solutions and to build lasting relationships. You will guide clients through basic banking needs and introduce them to digital tools.

With 2+ years in sales and customer service, you’ll ask the right questions, recommend products, and collaborate with Wealth Management, Mortgage and Business Banking to meet goals. Some outbound calls and flexible hours may apply.