Branch Experience Specialist—Teller & Member Services

Virginia Credit Union; Farmville (VA); On-site; USD 51,000 - 56,000; Full time

Job summary

Virginia Credit Union is seeking a Universal Branch Representative to perform Teller and Member Service Representative duties, delivering exceptional member experiences while supporting branch sales and service strategies.

Responsibilities include opening memberships and deposit accounts, handling transactions, cross-selling VACU products/services, and assisting members with financial needs and referrals.

Qualifications

• Thorough understanding of financial products and services.
• Satisfactory computer skills required.
• Positive and effective communication and public relations skills, cross-selling, problem solving and interpersonal skills.

Responsibilities

• Open memberships and deposit accounts; provide referrals to MSR.
• Handle Teller transactions, balance cash drawer daily.
• Assist members with deposits, withdrawals, loan payments, and cash advances.

Skills

Customer service

Communication

Cash handling

Computer skills

Cross-selling

Problem solving

Public relations

Education

High school diploma

Some college

Tools

Cash handling systems

Banking software

Job description

Virginia Credit Union is seeking a Universal Branch Representative to perform Teller and Member Service Representative duties, delivering exceptional member experiences while supporting branch sales and service strategies.

Responsibilities include opening memberships and deposit accounts, handling transactions, cross-selling VACU products/services, and assisting members with financial needs and referrals.