Branch Experience Pro II | Notary & Ops Specialist

American Notary USA; Burbank (CA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Partners Federal Credit Union in Burbank, CA is seeking a Member Experience Professional II to support branch operations and member services. The role focuses on delivering quality service, administering notary services, and handling key compliance tasks such as CIP and OFAC checks.

The successful candidate will assist the Member Experience Manager and participate in branch initiatives, delivering a welcoming, efficient experience to members across Studios locations.

Qualifications

• Notary services experience (notary knowledge preferred)
• Customer service oriented
• Attention to compliance (CIP, OFAC, ChexSystems)

Responsibilities

• Assist with branch operations to ensure smooth daily service
• Provide notary services and medallion signature guarantees as required
• Support the Member Experience Manager in branch initiatives and member outreach

Job description

Partners Federal Credit Union in Burbank, CA is seeking a Member Experience Professional II to support branch operations and member services. The role focuses on delivering quality service, administering notary services, and handling key compliance tasks such as CIP and OFAC checks.

The successful candidate will assist the Member Experience Manager and participate in branch initiatives, delivering a welcoming, efficient experience to members across Studios locations.