Branch Experience Leader: Growth, Service & Team

JP Morgan Chase; Atlanta (GA); On-site; USD 80,000 - 110,000; Full time

Job summary

JP Morgan Chase in Atlanta seeks a Branch Manager to lead daily operations, grow deposits and investments, and coach a high-performing team. You will champion hospitality, optimize service, and introduce the latest banking solutions to clients.

This role requires 2+ years of management in retail banking, a high school diploma or GED, and willingness to work weekends and evenings. You will uphold risk controls, adhere to policies, and collaborate with local businesses.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge relationships with local businesses to strengthen branch presence and engagement.
• Ensure a strong risk and control environment by following policies and procedures.

Skills

Leadership

Coaching

Team management

Decision making

Risk & controls

Technology adoption

Client focus

Branch operations

Communication

Management experience

Education

High school diploma or GED

College degree or military equivalent

Job description

JP Morgan Chase in Atlanta seeks a Branch Manager to lead daily operations, grow deposits and investments, and coach a high-performing team. You will champion hospitality, optimize service, and introduce the latest banking solutions to clients.

This role requires 2+ years of management in retail banking, a high school diploma or GED, and willingness to work weekends and evenings. You will uphold risk controls, adhere to policies, and collaborate with local businesses.