Branch Counter Sales Associate – Full-Time Day Shift

Mutual Materials Co; Vancouver (WA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

401k plan

FSA available

HSA available

Paid time off

Sick pay

Vacation time

Paid holidays

Life insurance

Voluntary benefits

EAP

Job summary

Mutual Materials is seeking an entry-level Customer Service Associate at our Vancouver, WA branch to provide exceptional support to contractors and walk-in customers.

The role involves processing orders, data entry, helping maintain showroom displays, and performing basic cash/credit transactions, plus some outdoor warehouse work and occasional weekend shifts. Training will be provided by experienced Mutual Materials staff.

Qualifications

• Excellent interpersonal written/verbal communication skills.
• Ability to work independently and as part of a fast-paced Branch team.
• Experience in building materials preferred.
• Familiarity with computers and strong mathematical skills required.
• Previous masonry or construction experience a plus; forklift experience is a plus.

Responsibilities

• Provide exceptional customer service to contractors and walk-in customers.
• Sales support duties include preparation of sales orders, data entry, updating displays and stocking literature, re-ordering and stocking showroom products, and handling cash/credit sales transactions.
• Telephone sales support includes answering customer questions, taking orders, giving directions, call routing and message taking.
• Clerical responsibilities include filing, preparing, and sorting mail.
• Work outside in the warehouse, occasional weekend shifts, as well as inventory responsibilities and other projects and duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Computer literacy

Math skills

Forklift experience

Job description

Mutual Materials is seeking an entry-level Customer Service Associate at our Vancouver, WA branch to provide exceptional support to contractors and walk-in customers.

The role involves processing orders, data entry, helping maintain showroom displays, and performing basic cash/credit transactions, plus some outdoor warehouse work and occasional weekend shifts. Training will be provided by experienced Mutual Materials staff.