Branch Operations Specialist - Counter & Warehouse

Motion & Flow Control Products Inc; Pasco (WA); On-site; USD 28,000 - 34,000; Full time

Job summary

Motion & Flow Control Products Inc is hiring a Branch Operations Associate for counter and warehouse production in Pasco, WA. You will handle customer service at the counter and on the phone, process orders, and assist with warehouse tasks in a fast-paced environment.

Responsibilities include stocking, picking, packing, and preparing products for pickup or shipment, while learning product knowledge and ERP processes to ensure accurate documentation and timely deliveries.

Qualifications

• Provide prompt, professional counter, phone, and electronic customer service.
• Learn product knowledge to support customer needs.
• Process sales, quotes, and/or production orders in system; maintain documentation.

Responsibilities

• Provide prompt, professional counter, phone, and electronic customer service; respond to inquiries, orders, and complaints.
• Provide accurate product and basic technical information; learn and apply product knowledge to support customer needs.
• Process sales, quotes, and/or production orders in the system; maintain accurate documentation and locations.

Skills

Customer service

Communication

Detail-oriented

Basic math

Multitasking

On-site reliability

Education

High school diploma

Tools

RF scanner

Microsoft Word/Excel/Outlook

Epicor Prophet 21

Forklift

Job description

Motion & Flow Control Products Inc is hiring a Branch Operations Associate for counter and warehouse production in Pasco, WA. You will handle customer service at the counter and on the phone, process orders, and assist with warehouse tasks in a fast-paced environment.

Responsibilities include stocking, picking, packing, and preparing products for pickup or shipment, while learning product knowledge and ERP processes to ensure accurate documentation and timely deliveries.