Branch Counter Sales

Mutual Materials Co; Vancouver (WA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

401k plan

FSA available

HSA available

Paid time off

Sick pay

Vacation time

Paid holidays

Life insurance

Voluntary benefits

EAP

Job summary

Mutual Materials is seeking an entry-level Customer Service Associate at our Vancouver, WA branch to provide exceptional support to contractors and walk-in customers.

The role involves processing orders, data entry, helping maintain showroom displays, and performing basic cash/credit transactions, plus some outdoor warehouse work and occasional weekend shifts. Training will be provided by experienced Mutual Materials staff.

Qualifications

• Excellent interpersonal written/verbal communication skills.
• Ability to work independently and as part of a fast-paced Branch team.
• Experience in building materials preferred.
• Familiarity with computers and strong mathematical skills required.
• Previous masonry or construction experience a plus; forklift experience is a plus.

Responsibilities

• Provide exceptional customer service to contractors and walk-in customers.
• Sales support duties include preparation of sales orders, data entry, updating displays and stocking literature, re-ordering and stocking showroom products, and handling cash/credit sales transactions.
• Telephone sales support includes answering customer questions, taking orders, giving directions, call routing and message taking.
• Clerical responsibilities include filing, preparing, and sorting mail.
• Work outside in the warehouse, occasional weekend shifts, as well as inventory responsibilities and other projects and duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Computer literacy

Math skills

Forklift experience

Job description

Job Details

• Level: Entry
• Job Location: Vancouver Branch - Vancouver, WA 98686
• Position Type: Full Time
• Salary Range: $19.00 - $21.00 Hourly
• Job Shift: Day

About Us

Mutual Materials is one of the leading manufacturers, distributors, and retailers of Hardscape and Masonry products and supply in the Pacific Northwest. Since 1900, Mutual has been supplying the materials that have built the Pacific Northwest from suburban neighborhoods to bustling downtowns and we are now building our team to position us for the next 100 years. We are looking for people who are excited about creating, selling, and helping move the products that build the communities that we work and live in. At Mutual, we strive to build diverse and inclusive teams, and provide ample opportunity for growth and development.

Position Description

• Primary duties include providing exceptional customer service to contractors and walk-in retail customers.
• Sales support duties include preparation of sales orders, data entry, updating displays and stocking literature, re-ordering and stocking showroom products, and handling cash/credit sales transactions.
• Telephone sales support includes answering customer questions, taking orders, giving directions, call routing and message taking.
• Clerical responsibilities include filing, preparing, and sorting mail.
• In addition, this position requires some work outside in the warehouse, occasional weekend shifts, as well as inventory responsibilities and other projects and duties as assigned.
• On the job training will be provided to all New Hires by experienced Mutual Materials employees.

Job Requirements

• The qualified candidate must have excellent interpersonal written/verbal communication skills and the ability to work both independently and as a member of a fast-paced Branch team.
• Similar work experience and/or experience in the building materials industry is preferred.
• This position demands someone with a high level of customer service and the ability to handle multiple priorities is essential.
• Familiarity with computers, and strong mathematical skills are required.
• Previous experience with masonry products and/or construction practices a plus.
• Forklift experience a plus.

Benefits

• Medical/PrescriptionCoverage
• Vision Coverage
• Dental Coverage
• 401k Retirement Plan
• Flexible Spending Account(FSA) available.
• Health Savings Account(HSA) available, with company contributions.
• Paid Time Off – Holiday Pay, Sick Pay, and Vacation Time Accrual
• Paid sick time accrual available after 90 days.
• Paid vacation time accrual, 40 hours available at 6months.
• Paid Holidays – 10scheduled holidays a year.
• Life Insurance – $60,000 policy at no cost to the employee
• Voluntary Benefits: Accident, Critical Illness, Life, and Long-Term Disability
• Employee Assistance Program(EAP) – At no cost to the employee