Branch Counter Sales & Customer Experience Pro

Mutual-Materials; Vancouver (WA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Vision coverage

Dental coverage

401k retirement plan

Paid time off

Paid holidays

Life insurance

Job summary

Mutual Materials in Vancouver, WA is seeking a friendly, customer-focused team member to support contractors and walk-in customers. You will process sales orders, enter data, update displays, stock literature, and handle cash/credit transactions.

You’ll also assist with phone/in-person inquiries, routing calls, and clerical tasks, with some outdoor warehouse work and periodic weekend shifts. Training is provided by experienced staff.

Qualifications

• Excellent interpersonal written and verbal communication skills.
• Ability to work independently and as part of a fast-paced branch team.
• Familiarity with computers and strong mathematical skills.
• Experience in the building materials industry preferred.
• Forklift experience a plus.

Responsibilities

• Provide exceptional customer service to contractors and walk-in customers.
• Process sales orders, data entry, update displays and stock literature.
• Handle cash/credit sales transactions and telephone sales support.
• Answer questions, take orders, give directions, route calls and take messages.
• Assist with filing, mail sorting, and clerical tasks.
• Work outdoors in the warehouse, participate in inventory, and support showroom upkeep.
• Occasionally work weekends as needed.

Skills

Customer service

Communication

Multitasking

Math skills

Computer proficiency

Teamwork

Tools

Forklift

Job description

Mutual Materials in Vancouver, WA is seeking a friendly, customer-focused team member to support contractors and walk-in customers. You will process sales orders, enter data, update displays, stock literature, and handle cash/credit transactions.

You’ll also assist with phone/in-person inquiries, routing calls, and clerical tasks, with some outdoor warehouse work and periodic weekend shifts. Training is provided by experienced staff.