Branch Concierge & Digital Banking Guide

Capital One Group; New York, Northern (NY, KY); Hybrid; USD 52,000 - 55,000; Part time

Job summary

Capital One in Bronx, NY is hiring a Part-Time Branch Ambassador to be the heartbeat of our space. You’ll greet customers, facilitate deposits and withdrawals, and help clients navigate mobile banking, remote deposit, and contactless payments.

If you thrive in a fast-moving, hospitality-driven environment, bring a curious mindset, tech fluency, and a precision-driven approach to service. Training provided; flexible schedule; inclusive benefits.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.
• Associate’s degree preferred.

Responsibilities

• Process high-volume cash transactions with accuracy.
• Educate clients on mobile banking and digital tools.
• Identify customer needs and offer appropriate banking solutions.

Skills

Customer Service

Cash Handling

Communication

Tech Fluency

Adaptability

Education

High school diploma or equivalent

Associate’s degree

Tools

G-Suite

Job description

Capital One in Bronx, NY is hiring a Part-Time Branch Ambassador to be the heartbeat of our space. You’ll greet customers, facilitate deposits and withdrawals, and help clients navigate mobile banking, remote deposit, and contactless payments.

If you thrive in a fast-moving, hospitality-driven environment, bring a curious mindset, tech fluency, and a precision-driven approach to service. Training provided; flexible schedule; inclusive benefits.