Branch Client Experience Banker

JPMorgan Chase & Co.; St. George (VT); On-site; USD 32,000 - 42,000; Full time

Job summary

JPMorgan Chase & Co. in Vermont seeks a Branch Client Service Associate to greet clients, manage lobby flow with a tablet, check in visitors, and coordinate meetings, while opening and servicing accounts.

The role emphasizes listening, empathy, product knowledge, teamwork, and adherence to policies and regulatory requirements, with daily cash handling and ATM responsibilities as part of branch operations.

Qualifications

• Customer service experience preferred.
• Ability to greet clients and manage queues.
• Knowledge of banking products beneficial.

Responsibilities

• Welcome clients and manage lobby traffic using a tablet.
• Provide account servicing, open new accounts, and ensure policy compliance.
• Assist with day-to-day transactions and use Chase mobile/online apps.
• Build relationships through active listening and product knowledge.
• Handle branch operations including cash devices in line with policies.

Skills

Client-first service

Relationship building

Effective communication

Issue resolution

Team collaboration

Product knowledge

Quick learner

Education

HS Diploma

Job description

JPMorgan Chase & Co. in Vermont seeks a Branch Client Service Associate to greet clients, manage lobby flow with a tablet, check in visitors, and coordinate meetings, while opening and servicing accounts.

The role emphasizes listening, empathy, product knowledge, teamwork, and adherence to policies and regulatory requirements, with daily cash handling and ATM responsibilities as part of branch operations.