Associate Banker: Client Care & Banking Tech

JPMorgan Chase & Co.; Burlington (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Job summary

JPMorgan Chase & Co. in Burlington, MA is seeking an Associate Banker to deliver welcoming, hospitality-focused service and leverage the latest banking solutions to help clients achieve their financial goals.

You will greet clients, open and service accounts, and guide customers through Chase mobile and online tools, while building trusted relationships and collaborating with branch teammates to drive branch success.

Qualifications

• High school diploma or GED or equivalent.
• Experience in client service or similar role.
• Ability to learn products and procedures quickly.

Responsibilities

• Greet clients and manage lobby flow using a tablet.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on banking transactions and mobile app usage.
• Build relationships and collaborate with branch team to meet goals.
• Handle branch operations, cash devices, and vault tasks as needed.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Burlington, MA is seeking an Associate Banker to deliver welcoming, hospitality-focused service and leverage the latest banking solutions to help clients achieve their financial goals.

You will greet clients, open and service accounts, and guide customers through Chase mobile and online tools, while building trusted relationships and collaborating with branch teammates to drive branch success.