Branch Center Manager: Growth, Service & Team Leadership

ABC Bank; Lubbock (TX); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Telemedicine

Paid Time off, Volunteer Time, and Vac

401k and Employee Stock Ownership (KS0

Job summary

ABC Bank is seeking an experienced Bank Center Manager to lead the 82nd and Indiana Banking Center in Lubbock, TX, driving exceptional customer service, deposits, loans, and overall growth. You will supervise daily operations, ensure regulatory compliance, and build a high-performing team focused on community banking excellence.

The role combines hands-on leadership with business development, balancing operational efficiency with growth strategy, and delivering a top-tier banking experience for

Qualifications

• Significant banking or customer service experience with increasing responsibility.
• Proven leadership and team development abilities.
• Strong organizational and time-management skills.
• Knowledge of regulatory and safety standards.

Responsibilities

• Champion a high standard of customer service by listening to customers’ needs and recommending tailored solutions.
• Supervise, mentor, and coordinate frontline staff delivering sales and service.
• Oversee branch facilities, ensuring branding and regulatory standards are met.
• Coordinate with vendors for maintenance and branch operational needs.

Skills

Staff recruitment

Training

Performance management

Customer service

Leadership

Education

High school diploma or equivalent; college coursework or degree preferred

Tools

Windows

Excel

Bank applications

Job description

ABC Bank is seeking an experienced Bank Center Manager to lead the 82nd and Indiana Banking Center in Lubbock, TX, driving exceptional customer service, deposits, loans, and overall growth. You will supervise daily operations, ensure regulatory compliance, and build a high-performing team focused on community banking excellence.

The role combines hands-on leadership with business development, balancing operational efficiency with growth strategy, and delivering a top-tier banking experience for