Bank Teller & Customer Solutions Specialist

American Savings Bank; Waianae (HI); On-site; USD 19,000 - 28,000; Full time

Job summary

American Savings Bank is seeking a friendly teller to assist customers with everyday banking needs and deposits on the West Region of Oahu. You will get to know customers by asking questions about their financial goals and guide them to ASB solutions to improve their financial well-being.

You’ll receive extensive teller training in ASB products and processes, with support for success and opportunities to help customers access anytime, anywhere banking options.

Qualifications

• Proven ability to connect with customers and build trusting relationships.
• Excellent verbal and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Demonstrated ability to problem solve, be resourceful and work effectively under pressure.

Responsibilities

• Provide account services to customers, such as processing deposits, withdrawals, check cashing, and loan payments.
• Record night and mail deposits.
• Identify customer needs and explain/promote ASB products and services to improve financial well-being.
• Comply with applicable banking laws and regulations including Bank Secrecy Act/Anti-Money Laundering.
• Provide personalized, in-person education in digital banking solutions.

Job description

American Savings Bank is seeking a friendly teller to assist customers with everyday banking needs and deposits on the West Region of Oahu. You will get to know customers by asking questions about their financial goals and guide them to ASB solutions to improve their financial well-being.

You’ll receive extensive teller training in ASB products and processes, with support for success and opportunities to help customers access anytime, anywhere banking options.