Branch Banking Services Supervisor

Staffing Solutions Of Hawaii; Lahaina (HI); On-site; USD 55,000 - 65,000; Full time

Job summary

Staffing Solutions of Hawaii is seeking a Bank Service Supervisor in Lahaina, HI. The role requires supervising all branch operations, managing workflow, and addressing escalated customer issues with discretion and professionalism.

The ideal candidate has 2 years in bank operations and 2 years of supervisory experience, plus a high school diploma or GED. A business-related bachelor's is preferred; work schedule is Monday–Friday with rotating Saturdays.

Qualifications

• 2 years of bank operations experience required.
• 2 years of supervisory experience required (may be concurrent).
• High school diploma or GED required; bachelor's in business-related field preferred.

Responsibilities

• Supervise all phases of branch operations to ensure accuracy and timeliness.
• Manage branch workflow and staff coverage to maintain service levels.
• Resolve escalated customer issues and handle complex inquiries promptly.
• Enforce compliance with bank policies, procedures, and regulatory requirements.
• Lead, coach, and support branch staff to foster a collaborative work environment.

Skills

Leadership

Attention to detail

Excellent communication

Education

High school diploma or GED

Bachelor's degree in business-related field preferred

Tools

10-key adding machine

Typing 40 wpm

Job description

Staffing Solutions of Hawaii is seeking a Bank Service Supervisor in Lahaina, HI. The role requires supervising all branch operations, managing workflow, and addressing escalated customer issues with discretion and professionalism.

The ideal candidate has 2 years in bank operations and 2 years of supervisory experience, plus a high school diploma or GED. A business-related bachelor's is preferred; work schedule is Monday–Friday with rotating Saturdays.