Branch Banking & Sales Specialist

S&T Bancorp, Inc.; United States; On-site; USD 25,000 - 48,000; Full time

Job summary

S&T Bank is seeking a branch customer service representative/teller to deliver outstanding service and support sales goals. You will handle deposits, withdrawals, and deposits while building customer profiles and cross-selling loan and deposit products.

Expect a busy role requiring accurate balancing, attention to detail, and adherence to S&T policies. CARE certification within 6 months is expected, with strong interpersonal skills and team collaboration.

Qualifications

• Requires a high school diploma or equivalent.
• Two to five years general and specialized experience.
• Successful completion of the retail training program including CSR and RSA.
• Strong customer service, sales conversation, and problem-solving abilities.

Responsibilities

• Deliver exceptional customer service on the teller line and assist with branch sales goals.
• Identify customers, verify transactions, and prevent fraud.
• Accept deposits, verify endorsements, and issue receipts.
• Balance cash and perform ATM settlements when applicable.
• Profile customers to recommend S&T loan and deposit products.
• Complete sales processes and document notes for future interactions.
• Build professional relationships and follow up with customers.

Skills

Customer service

Sales

Communication

Teamwork

Interpersonal skills

Education

High school diploma

Retail training program

Tools

LOS software

Job description

S&T Bank is seeking a branch customer service representative/teller to deliver outstanding service and support sales goals. You will handle deposits, withdrawals, and deposits while building customer profiles and cross-selling loan and deposit products.

Expect a busy role requiring accurate balancing, attention to detail, and adherence to S&T policies. CARE certification within 6 months is expected, with strong interpersonal skills and team collaboration.