Universal Banker: Customer Service & Sales Expert

S&T Bancorp, Inc.; Gallitzin (Cambria County); On-site; USD 21,000 - 42,000; Full time

Job summary

S&T Bancorp, Inc. is seeking a teller to deliver exceptional customer service at the teller window while supporting branch sales goals and platform duties. The role emphasizes accurate handling of deposits, withdrawals, and payments, with a focus on customer satisfaction in a multi-branch environment.

Requires a high school diploma or equivalent and 2–5 years of relevant experience. Knowledge of LOS software and banking policies is a plus; some regional travel may be required.

Qualifications

• High school diploma or equivalent required.
• Two to five years of general and specialized experience.
• Experience handling deposits, loans, and customer accounts preferred.
• NMLS SAFÉ Act knowledge desired.

Responsibilities

• Operate a customer service window with efficient, accurate transactions and exceptional service.
• Identify customers, verify authenticity of transactions, and protect against fraud.
• Accept deposits, verify endorsements, and issue receipts.
• Accept checks or coupons for cashing and refer to branch management when needed.
• Accept savings deposits and withdrawals and perform related duties.
• Provide additional services (money orders, etc.) and process loan payments.

Skills

Customer service

Sales skills

Policy knowledge

Fraud prevention

LOS software

Education

High school diploma

Tools

LOS software

Job description

S&T Bancorp, Inc. is seeking a teller to deliver exceptional customer service at the teller window while supporting branch sales goals and platform duties. The role emphasizes accurate handling of deposits, withdrawals, and payments, with a focus on customer satisfaction in a multi-branch environment.

Requires a high school diploma or equivalent and 2–5 years of relevant experience. Knowledge of LOS software and banking policies is a plus; some regional travel may be required.