Customer-Focused Banking Specialist (Teller & Sales)

S&T Bank; West Chester (Chester County); On-site; USD 21,000 - 42,000; Full time

Job summary

S&T Bank in West Chester, PA is seeking a Customer Service Representative to support teller line operations and sales activities. You will engage customers, process deposits and withdrawals, verify endorsements, and help drive branch goals with professional service.

You will balance cash, handle FAQs, and participate in training to maintain compliance with SAFEs and bank policies. The role requires flexibility to branch hours and strong teamwork in a dynamic branch environment.

Qualifications

• Two to five years general and specialized experience in banking or retail service.
• Requires CSR and RSA training programs completed.

Responsibilities

• Operate a customer service window with a focus on accuracy and efficiency.
• Accept deposits, cash checks, and process withdrawals; balance window cash daily.
• Assist in providing loan payments and other banking services; refer complex cases to branch management.

Skills

Customer service

Cash handling

Sales skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

LOS software

Banking systems

Job description

S&T Bank in West Chester, PA is seeking a Customer Service Representative to support teller line operations and sales activities. You will engage customers, process deposits and withdrawals, verify endorsements, and help drive branch goals with professional service.

You will balance cash, handle FAQs, and participate in training to maintain compliance with SAFEs and bank policies. The role requires flexibility to branch hours and strong teamwork in a dynamic branch environment.