Branch Banking: Sales & Service Specialist

First Citizens Bank; Kinston (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

First Citizens Bank in the United States is seeking a friendly Sales and Service Representative for our Kinston branch. You will process transactions and handle customer requests while promoting bank products and services.

Join a team that values communication, empathy, adaptability, and teamwork. You’ll support branch sales by identifying opportunities and referring customers to the right bank partner, contributing to a smooth customer experience and local community impact.

Qualifications

• High School diploma or GED required.
• Ability to learn banking products and tools.
• Strong communication and customer service skills.

Responsibilities

• Process transactions and customer service requests in the branch.
• Educate customers about bank capabilities, tools, and resources.
• Identify and refer sales opportunities to branch partners.

Skills

Communication

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Financial Literacy

Retail Banking

Sales Awareness

Education

High School Diploma or GED

Job description

First Citizens Bank in the United States is seeking a friendly Sales and Service Representative for our Kinston branch. You will process transactions and handle customer requests while promoting bank products and services.

Join a team that values communication, empathy, adaptability, and teamwork. You’ll support branch sales by identifying opportunities and referring customers to the right bank partner, contributing to a smooth customer experience and local community impact.