Branch Banking Sales & Service Specialist

First Citizens Bank; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative in the Chattanooga area to handle customer transactions and service requests in-branch. You will educate customers about bank capabilities and refer sales opportunities to the appropriate bank partner.

The role requires strong communication, professionalism, and the ability to adapt quickly while supporting a collaborative team in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 6 months customer service experience required.
• 1+ years banking experience preferred.
• 1+ years of high-volume cash handling ($USD) preferred.
• Previous sales experience preferred.

Responsibilities

• Service Standards – foster partnerships that deliver value for customers and colleagues; identify sales or referral opportunities.
• Operations & Administration – comply with regulations, policies and procedures to manage risk and ensure efficient branch operations.

Skills

Communication

Customer service

Sales focus

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative in the Chattanooga area to handle customer transactions and service requests in-branch. You will educate customers about bank capabilities and refer sales opportunities to the appropriate bank partner.

The role requires strong communication, professionalism, and the ability to adapt quickly while supporting a collaborative team in a fast-paced environment.